Customer Experience Specialist for Companion Animals

6 days ago


Louisa, Kentucky, United States Tri County Animal Clinic Full time
Join Our Team
We are seeking a skilled and compassionate Customer Experience Specialist to join our team at PetVet Care Centers, Inc. As a customer experience specialist, you will be responsible for providing exceptional service to our clients and their pets, while ensuring a seamless and efficient experience.

Key Responsibilities:
  • Provide exceptional customer service to clients and their pets.
  • Manage front desk operations, including scheduling appointments, handling customer inquiries, and processing transactions.
  • Assist with medical emergencies, including administering medication and providing basic care.
  • Develop and maintain strong relationships with clients and their pets.
  • Collaborate with veterinarians and other staff members to ensure seamless delivery of patient care.

Salary: $45,000 - $65,000 per year

Requirements:
  • High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience.
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Knowledge of medical terminology and procedures.
  • Physical ability to lift animals up to 50 pounds and stand for long periods.


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