Customer Experience Specialist for Companion Animals
6 days ago
We are seeking a skilled and compassionate Customer Experience Specialist to join our team at PetVet Care Centers, Inc. As a customer experience specialist, you will be responsible for providing exceptional service to our clients and their pets, while ensuring a seamless and efficient experience.
Key Responsibilities:
- Provide exceptional customer service to clients and their pets.
- Manage front desk operations, including scheduling appointments, handling customer inquiries, and processing transactions.
- Assist with medical emergencies, including administering medication and providing basic care.
- Develop and maintain strong relationships with clients and their pets.
- Collaborate with veterinarians and other staff members to ensure seamless delivery of patient care.
Salary: $45,000 - $65,000 per year
Requirements:
- High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience.
- Excellent communication and interpersonal skills.
- Ability to work accurately and efficiently in a fast-paced environment.
- Knowledge of medical terminology and procedures.
- Physical ability to lift animals up to 50 pounds and stand for long periods.
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