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Customer Service Representative
1 month ago
At Walmart, we're committed to providing exceptional customer service and creating a positive shopping experience for our customers. As a fuel station associate, you will play a vital role in ensuring that our customers have a seamless and convenient experience when purchasing fuel or other products at our store.
We're looking for a highly motivated and customer-focused individual who is passionate about delivering excellent service and exceeding customer expectations. If you have a strong work ethic, are able to multitask and work independently, and thrive in a fast-paced environment, this could be the perfect opportunity for you.
About the Role:
- Provide exceptional customer service to our customers, addressing their queries and concerns in a professional and courteous manner.
- Greet customers with a smile and make them feel welcome in our store.
- Assist customers in finding the products they need, answering questions and providing recommendations as required.
- Ensure that our fueling area is clean, safe, and well-stocked, meeting all regulatory requirements.
- Perform various tasks related to fueling operations, including handling cash transactions, processing credit card payments, and resolving any issues that may arise.
What We Offer:
- A competitive hourly wage range of $14.00 to $26.00, depending on your location and level of experience.
- The opportunity to earn annual or quarterly performance incentives, based on your individual performance and contributions to the team.
- Additional compensation in the form of premiums, ranging from $0.35 per hour to $3.00 per hour, for working specific schedules, shifts, or performing certain tasks.
- A comprehensive benefits package, including medical, vision, and dental coverage, 401(k), stock purchase plan, and company-paid life insurance.
- Paid time off, parental leave, family care leave, bereavement leave, jury duty pay, and voting leave.
- The possibility to participate in the Better U education benefit program, which provides tuition reimbursement, books, and fees for full-time and part-time associates.
Requirements:
- You must be at least 18 years old and have a high school diploma or equivalent.
- You should have previous customer service experience, preferably in a retail or hospitality setting.
- You should be able to lift up to 50 pounds, stand for long periods, and work in a fast-paced environment.
- You should have excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
Why Work for Us?
Walmart is a global leader in retail, committed to providing opportunities for career growth and development, community involvement, and social responsibility. As a fuel station associate, you will join a dynamic team dedicated to delivering exceptional customer experiences and contributing to the success of our organization.
