Property Field Inspection Claim Specialist

2 weeks ago

Iowa City, Iowa, United States State Farm Mutual Automobile Insurance Company Full time
Overview

State Farm is seeking a skilled Property Field Inspection Claim Specialist to join our team. As a key member of our claims handling process, you will be responsible for conducting on-site inspections and assessments of property damages for both residential and commercial claims.

You will work closely with policyholders, insurance agents, and other stakeholders to gather information and resolve claims efficiently. Your exceptional customer service skills and ability to handle complex claims will be essential in providing Remarkable service to our customers.

Responsibilities
  • Conduct on-site inspections and assessments of property damages for both residential and commercial claims
  • Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
  • Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
  • Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
  • Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines
Requirements
  • Bachelor's degree in a related field is preferred or equivalent work experience
  • Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims
  • Strong knowledge of property insurance policies, coverage, and claim handling practices
  • Demonstrated knowledge of both residential and commercial building construction
  • Familiarity with local regulations and compliance requirements in Iowa
  • Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
What We Offer

State Farm offers a competitive Total Rewards package, including:

  • An annual bonus based on individual and enterprise performance
  • Annual merit increases
  • 401(k) contribution
  • Paid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what's important to you
  • Industry leading Tuition Assistance Programs
  • Wellness and mental health programs
  • Discounts from hundreds of retailers through our Perks at Work program

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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