Food Service Specialist
1 week ago
Buffalo Wild Wings
Position Overview
JOB TITLE: Server
REPORTS TO: Manager
DEPARTMENT: Operations
FLSA STATUS: Non-exempt
SUMMARY: The Server role at Buffalo Wild Wings is essential for delivering outstanding customer service by interacting with patrons, articulating menu items, processing orders, and ensuring timely food delivery while managing transactions. This position significantly influences the overall guest experience, enhancing satisfaction, collaborating with colleagues, and adhering to beverage service regulations to promote business success.
- KEY RESPONSIBILITIES:
- Engage Guests
- Warmly welcomes guests within a short timeframe upon arrival.
- Customizes service based on the purpose of the guest's visit.
- Informs guests about specific drink selections.
- Exhibits thorough knowledge of the menu and daily specials.
- Efficiently takes and delivers orders.
- Support & Serve
- Introduces gaming options and shares promotional offers with guests.
- Ensures timely delivery of beverages within a brief period.
- Provides guests with all necessary items for their dining experience.
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