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Customer Service Agent
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Customer Service Agent - This part-time role is essential in ensuring smooth operations at our health facility. The individual will manage various tasks including appointment coordination, handling telephone inquiries, and updating crucial patient records. This position plays a vital role in delivering exceptional service to our patients and their families.
Key Responsibilities:
- Efficiently schedule appointments and manage communications.
- Maintain and update patient information accurately.
- Provide high-quality customer service and support to patients.
Qualifications:
Applicants should possess basic computer and typing abilities, alongside excellent interpersonal and verbal communication skills. Strong writing capabilities and a minimum of one year of experience in customer service or direct patient interaction are mandatory.
Preferred Skills:
Experience in healthcare settings and bilingual proficiency in Spanish and English are highly desirable.
