Medical Account Resolution Specialist

3 days ago


Phoenix, Arizona, United States Medix Full time
Job Summary

We are seeking a highly skilled Medical Account Resolution Specialist to join our team at Medix. In this role, you will be responsible for proactively following up on outstanding patient balances, managing accounts for external collection actions, and processing payments over the phone.

About the Role

This is a full-time position that requires strong communication and customer service skills, as well as the ability to work in a fast-paced environment with a high call volume. The ideal candidate will have experience in self-pay, billing customer service, or collections roles, with a proven track record of account management.

Key Responsibilities
  1. Proactively follow up on outstanding patient balances by phone to discuss and resolve account details, ensuring timely payment.


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