Service Operations Manager
7 days ago
Job Title: Automotive Store Manager
Job Summary:
We are seeking a highly skilled and experienced Automotive Store Manager to lead our service operations and drive business growth. As a key member of our team, you will be responsible for ensuring the efficient and productive operation of our service bays, while delivering exceptional customer experiences and building strong relationships with our guests.
Key Responsibilities:
- Develop and implement sales plans to achieve sales goals and maximize customer satisfaction
- Train and develop teammates on all shop operations and guest services to establish a productive sales environment
- Manage the recruiting, hiring, training, scheduling, evaluating, discipline, and development of employees to ensure effective staffing
- Control expenses through management of payroll dollars, store maintenance, repairs, supplies, utilities, and other controllable expenses
Requirements:
- High school or GED equivalent
- 4+ years of automotive experience, including 4+ years of experience in automotive tire sales and service or lube and tire industry experience
- Valid driver's license
- Ability to work with hands overhead, stand for long periods, and lift 50 lbs
- Excellent communication skills, business acumen, and basic algebra skills
- Guest and team-focused mindset
Preferred Qualifications:
- Automotive State Inspector License
- ASE Automotive Certifications
- Proven sales experience in automotive complete auto care, tire sales, and service
- Supervisory experience in the tire or automotive industry
Benefits:
- Health insurance
- Dental insurance
- 401K retirement plan with company match
- Paid vacation
- Paid holidays
- Employee discounts
- Career development opportunities
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