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Customer Service Representative

2 months ago

Depew, New York, United States Wegmans Food Markets Full time

We are seeking a skilled and friendly Customer Service Representative to join our team at Wegmans Food Markets. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring a positive shopping experience, and promoting our products and services.

Key Responsibilities:

  • Engage with customers in a friendly and professional manner, making eye contact and smiling
  • Proactively offer assistance to customers, thank them for shopping at Wegmans, and provide solutions to their needs
  • Efficiently and accurately process transactions, handle customer complaints, and resolve issues in a timely manner
  • Manage cash handling, operate a cash register, and maintain a clean and organized workspace
  • Work collaboratively with colleagues to achieve sales goals, promote products, and maintain a positive store environment

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, multitask, and prioritize tasks
  • Basic math skills and accuracy with handling cash and operating a cash register
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends

What We Offer:

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Employee discounts on Wegmans products and services
  • Flexible scheduling and paid time off

About Wegmans:

Wegmans is a family-owned, mission-driven company that values its employees and customers. We are committed to providing exceptional customer service, promoting a positive work environment, and supporting our communities. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.