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Mobility Services Supervisor

2 months ago

Depew, New York, United States PrimeFlight Aviation Services Full time

Join Our Team as a Mobility Services Supervisor

Are you passionate about providing exceptional support in the aviation sector? At PrimeFlight Aviation Services, we are looking for a dedicated Mobility Services Supervisor to lead our wheelchair assistance operations within the airport environment.

Key Responsibilities:

  • Oversee the daily functions of the wheelchair assistance team, ensuring high-quality service for passengers with mobility challenges.
  • Manage and mentor a team of Wheelchair Leads and Attendants, fostering a culture of excellence and teamwork.
  • Implement and uphold service standards, coordinating effectively with various airport departments for seamless operations.
  • Address and resolve complex passenger issues, ensuring satisfaction and compliance with all regulatory guidelines.
  • Monitor adherence to safety protocols in wheelchair handling and passenger assistance.

What We Offer:

  • Competitive compensation and benefits package, including 401(k) plans, health insurance, and paid time off.
  • Opportunities for career advancement within a global organization.
  • A supportive and respectful work environment.

Qualifications:

  • Minimum age of 18 years.
  • Proven experience in a supervisory role, preferably in customer service or airport operations.
  • Strong leadership and communication skills.
  • Ability to manage teams effectively and handle challenging situations.
  • Comfortable using technology and mobile devices.

At PrimeFlight Aviation Services, we pride ourselves on being an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.