Sales Associate
2 days ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at European Wax Center. As a Sales Associate, you will be responsible for creating an exceptional guest experience, engaging in genuine conversations with our guests regarding our services and products, and achieving your individual sales goals.
Key Responsibilities
- Selling packages to guests to meet sales targets and maintain a high conversion rate
- Learning and managing waxer's books to ensure accurate records and efficient operations
- Providing exceptional customer service through phone, text, and in-person interactions
- Checking guests in and out for their reservations and using a booking system to schedule appointments
- Learning general product knowledge of our exclusive EWC product line to effectively promote and sell our services
- Participating in monthly center-wide meetings to stay informed and aligned with company goals
- Performing opening and closing duties, including checking and responding to voicemails, sending confirmation texts, and maintaining a clean and organized workspace
- Handling cash transactions, credit card payments, and waxer's tips with accuracy and professionalism
- Following company policies and procedures to ensure a safe and compliant work environment
- Maintaining a friendly and professional demeanor to build lasting relationships with coworkers and guests
About European Wax Center
European Wax Center is a beauty-lifestyle brand that has been delighting guests since 2004. Our mission is to provide a first-class waxing experience centered around our proprietary Comfort Wax, private waxing suites, and a crisp, clean environment. We're committed to putting our values into action to deliver an exceptional experience for our guests.
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