Sales Support Associate

2 weeks ago


Providence, Rhode Island, United States Greenlining Management Full time

About Greenlining Management: We are a distinguished consulting firm specializing in sales and marketing within the telecommunications sector. Our mission is to empower prominent brands to optimize their profitability and enhance their market presence through cutting-edge revenue strategies.

Position Overview: We are in search of a motivated entry-level Customer Service Associate to bolster our customer service, marketing, and sales efforts. The successful candidate will be instrumental in executing customer service and sales responsibilities, effectively representing our brand, and fostering strong relationships with clients.

Key Responsibilities:

  • Interact directly with customers, showcasing in-depth product knowledge and educating them about our offerings.
  • Investigate target markets to connect with both new and existing customers, driving sales growth.
  • Articulate product/service features and advantages tailored to individual customer needs.
  • Handle objections during the sales process and deliver timely, professional responses to inquiries.
  • Engage in product training sessions and collaborate with team members to enhance service delivery.

Qualifications:

  • A High School Diploma or equivalent is mandatory.
  • 1-2 years of experience in customer service or sales is preferred.
  • Exceptional communication skills, both verbal and nonverbal.
  • A strong desire for professional growth, coupled with a solid work ethic and effective time management skills.
  • A positive and professional attitude when engaging with colleagues and customers.

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