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Front Desk Associate

2 months ago

Charlotte, North Carolina, United States Marriott International Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at The Westin Charlotte. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring a smooth and memorable stay.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner
  • Complete reports and provide updates to management as needed
  • Share knowledge of the local area and recommend attractions and amenities to guests
  • Work collaboratively with other departments to ensure seamless guest experience
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
About Us

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive culture. We are committed to non-discrimination on any protected basis, including disability and veteran status.

At Westin, we are dedicated to empowering guests to regain control and enhance their well-being while traveling. We strive to create a unique and memorable experience for our guests, and we need passionate and engaged associates to bring our brand mission to life.