Project Management Assistant

2 weeks ago


Effingham, Illinois, United States SERVPRO of Wolfe Restoration, Inc. Full time
Job OverviewBenefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunities for career growth
  • Paid time off
  • Vision insurance

Are you passionate about assisting others in challenging situations?
Join our team at SERVPRO of Wolfe Restoration, Inc. as an Assistant Project Manager, where you will play a crucial role in making a positive impact every day. Our mission is to restore properties affected by fire and water damage to their pre-loss condition.

We are looking for an individual who thrives in demanding environments, enjoys engaging with new people, possesses exceptional communication abilities, enjoys overseeing teams, and excels at multitasking. If you are driven, dependable, and eager to consistently surpass expectations, you might be the ideal candidate for this role.

Key Responsibilities:
  • Job Management: Oversee and execute projects in accordance with company protocols. Establish efficient workflows, coordinate job requirements, complete necessary documentation, and supervise production tasks from initiation to completion. Adhere to safety standards and swiftly address any issues that arise.
  • Customer Interaction: Communicate effectively with clients to ensure their needs are met and provide outstanding customer service throughout the project lifecycle.
  • Team Supervision: Guide and support Production Technicians, ensuring they understand and adhere to company policies and performance expectations. Assign tasks and manage workflow to guarantee timely job completion.
  • Documentation and Reporting: Maintain accurate job files, including scope sheets and photographs, and ensure all necessary authorizations are obtained. Conduct walk-throughs with clients upon job completion.
  • Training and Development: Provide training to Production Technicians on operational processes, equipment maintenance, and customer service practices, ensuring they achieve relevant certifications.
  • Safety Compliance: Uphold all safety regulations and ensure that the work environment remains clean and secure.
  • Asset Management: Safeguard and efficiently utilize company equipment and materials.
Qualifications:
  • High school diploma or GED
  • Strong interpersonal and customer service skills
  • Effective verbal and written communication abilities
  • Basic computer proficiency
  • Attention to detail
  • Preferred experience in cleaning/restoration
  • Willingness to travel as needed
  • Certifications from IICRC are a plus
  • Carpentry skills are advantageous
Physical Requirements:
  • Ability to lift up to 50 pounds regularly and up to 100 pounds with assistance
  • Comfortable working in various physical conditions, including climbing ladders and navigating tight spaces
  • Capable of performing repetitive tasks involving lifting and carrying

All employees at SERVPRO of Wolfe Restoration, Inc. are employed by and under the supervision of an independently owned and operated franchise.

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