Sales Operations Manager

2 months ago


Kauai County, United States Marriott Vacations Worldwide Full time

Job Summary

As a key member of our sales team at Marriott Vacations Worldwide, you will play a critical role in driving business growth and success. We are seeking a highly skilled and experienced Hybrid Sales Executive Team Leader to join our team.

Key Responsibilities

  • Support Sales Executives in achieving sales targets and providing guidance on sales techniques and processes.
  • Conduct sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own.
  • Develop and maintain relationships with prospective owners and owners, providing exceptional customer service and ensuring timely and accurate processing of sales contracts.
  • Provide coaching and feedback to Sales Executives on a regular basis, helping them to improve their sales process, strategy, script, and presentation skills.
  • Work with Sales Management to minimize cancellations, provide comprehensive owner assurance, and ensure timeliness of closings.
  • Monitor contract processing to minimize rescission decisions and ensure accurate and timely completion of all required paperwork and documents.

Requirements

  • High school diploma or equivalent required; one-year related experience preferred.
  • Proficiency in English required; additional language skills a plus.
  • Active and in-good-standing professional Hawaii Real Estate License required.
  • Ability to work at night, weekends, and holidays as required by business needs.

Preferred Qualifications

  • One-year related experience in sales or a related field.
  • Proven track record of success in sales and customer service.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team environment.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading company in the vacation ownership industry.

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