Houseperson (Seasonal) - Private Family Office

4 weeks ago


Kauai County, United States West 10 LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Houseperson to join our dynamic team at West 10 LLC. As a Houseperson, you will be responsible for providing exceptional household and general public area cleaning, organization, and errands of our Ranch. You will also provide assistance to our team of Housekeepers, respond to guest requests, identify and report preventative maintenance issues in guest homes, and assist with day-to-day household cleaning.

Key Responsibilities
  • Respond promptly to requests from guests and other departments.
  • Identify and report preventative or other maintenance issues in guest homes or public areas.
  • Report any damages or maintenance problems to the manager.
  • Deliver guest requests, items, and amenities in a timely manner.
  • Set up and breakdown of furniture items in guest homes as requested.
  • Make up cribs and rollaway beds; transport to designated homes.
  • Maintain all cleaning equipment and materials in safe and sanitary working conditions.
  • Visually inspect tools, equipment, or machines (e.g., to identify defects).
  • Operate cleaning equipment (i.e., carpet cleaner, power washer, floor polisher/buffer).
  • Maintain organized garages and any storage areas.
  • Maintain organized outdoor areas including covering BBQs when away from the house as well as putting on furniture covers as necessary (out of town, weather, etc.).
  • Maintain cleanliness by scrubbing decks, and power washing of walkways.
  • Interior and exterior window cleaning.
  • Keep work area neat and organized.
  • Remove dust, spots, and smears from windows, frames and ledges, wash windows as assigned.
  • Remove dust, dirt marks and fingerprint from doors and door frames.
  • Dust clean, and polish furniture, fixtures and fittings, clean surfaces.
  • Transport guest laundry and dry cleaning to correct guest home.
  • Remove trash and strip dirty linens from home.
  • Handle guest requests for shoe cleaning as assigned; retrieve shoes from guest home, clean shoes and return to guest home.
  • Turn mattress and box springs according to rotation schedule.
  • Responsible for trash removal and cleaning employee breakroom, restrooms and administrative offices.
  • Responsible for completing daily assignment sheet.
  • Maintain any company owned equipment assigned (phone, computer, etc.).
  • Perform duties of a Housekeeper as needed.
  • Perform other reasonable job duties as assigned by supervisor or management.
Requirements
  • High school diploma or equivalent.
  • Experience with working in a private home of HNW families.
  • Meticulous attention to detail.
  • Ability to interact with guests, as needed.
  • Able to adjust for fast-paced environment and changes to schedule.
  • Ability to understand owner preferences/expectations.
  • Respect for, and emphasis on, confidentiality and privacy regarding the owner's private life.
  • Basic computer skills, familiar with Google Suite, or Microsoft Office and responding to emails.
  • Must have a valid driver's license.
  • Must be available to work variable shifts, weekends, and holidays during certain periods of the year.
Competencies
  • Communication: Communicates clearly and concisely, both written and verbal. Able to communicate insights and understanding of issues or problems in a skillful way with colleagues, external parties, and owners. Passes on important information.
  • Trustworthiness and integrity, always acting in the best interest of the owner.
  • Ability to work independently and in a team setting.
  • Critical Thinking: Asks the right questions to obtain the information needed to size up a situation properly. Anticipates and responds quickly to problems. Finds ways to get projects accomplished efficiently. Attention to Detail: The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Take Initiative.
  • Works well under pressure.
  • Proactive: goes above and beyond what needs to be done. Has the confidence to initiate action independently; addresses unexpected problems or opportunities without prompting.
  • Team Player: Connects with coworkers, leaders, and external vendors in an effective manner. Considers how his/her actions affect other groups or team members. Models a spirit of cooperation with other members of the work group. Works effectively and cooperatively across groups.

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