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Patient Service Representative

2 months ago

Greer, South Carolina, United States Bon Secours Mercy Health Full time
{"title": "Patient Services Representative", "subtitles": ["Job Summary", "Essential Functions", "Education", "Experience", "Skills & Abilities", "Benefits"], "content": ["

The Patient Services Representative plays a vital role in ensuring seamless patient flow and exceptional customer service at Bon Secours Mercy Health.

", "
  • Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
  • Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems
  • Ability to answer internal and external calls in a friendly and helpful manner
  • Must possess the ability to troubleshoot and resolve problems promptly
  • Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
  • Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
", "

High School Degree or GED required

", "

Prior experience in the healthcare field or a related area is preferred but not required

", "

Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills

", "

Many of our opportunities reward* your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
", "

Bon Secours Mercy Health is an equal opportunity employer and welcomes applications from diverse candidates.

"]}