Patient Access Representative
4 weeks ago
Transforming Healthcare Together
We are seeking a skilled Patient Access Representative to join our team at Prisma Health. As a key member of our healthcare team, you will play a vital role in ensuring seamless patient access to our services.
Key Responsibilities:
- Interview patients to collect and verify demographic and financial data, ensuring accurate information is entered into our database.
- Verify insurance coverage and benefits, utilizing online eligibility or telephone inquiries to obtain necessary information.
- Assign appropriate insurance plans and ensure priorities are correct based on third-party requirements.
- Initiate pre-certification processes as required and obtain signed waivers when necessary.
- Obtain necessary signatures and information on required forms and documents.
- Receive payments and issue receipts, actively working towards collection goals.
- Prepare and distribute reports, documents, and patient identification items as required.
- Communicate estimated financial responsibility to patients and request payment prior to or at the time of service.
Requirements:
- High School diploma or equivalent.
- 2 years of experience in admissions, billing, collections, insurance, and/or customer service.
Preferred Qualifications:
- Basic computer skills and knowledge of office equipment.
- Registration and scheduling experience.
- Familiarity with medical terminology.
Work Environment:
This is a non-management role that will report to a supervisor, manager, director, or executive.
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