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ISV Partner Relations Associate

2 months ago

Tampa, Florida, United States EVO Payments International Full time

Sales Associate, Partner Relations

EVO Payments International stands as a premier payments processor and acquirer for merchants, organizations, and corporations across North America and Europe.

The Sales Associate, Partner Relations plays a crucial role in overseeing ISV partnerships, facilitating the onboarding of new merchants, enhancing product knowledge, and liaising with Channel Strategy Managers.

Key Responsibilities:

  • Oversee ISV partnerships and support the onboarding process for new merchants
  • Maintain a comprehensive understanding of EVO's products and services
  • Document activities in SalesForce and ensure the quality of CRM data
  • Engage with ISVs and POS resellers for Beta testing initiatives
  • Recognize and escalate partner-related issues to management
  • Collaborate with internal teams to resolve project-related challenges
  • Assist with various tasks as required

Qualifications:

  • A Bachelor's Degree is required
  • Preferred experience of 3 years in channel or merchant services
  • Proficiency in CRM platforms such as SalesForce
  • A strong focus on customer service
  • Exceptional communication and interpersonal abilities

Become part of a global leader in the payments sector, enjoy competitive benefits, and thrive in a collaborative workplace at EVO Payments International.

Equal Opportunity Statement:

EVO is committed to providing equal employment opportunities and prohibits discrimination based on legally-protected characteristics.