Shift Team Lead

2 days ago


Scarborough, Maine, United States Dunkin' Full time
Job Title: Shift Leader

We are seeking a highly motivated and experienced Shift Leader to join our team at Dunkin' Donuts | DDMaine, a franchisee of Dunkin' Donuts.

Job Summary:

The Shift Leader will be responsible for leading a team of Crew Members to deliver exceptional customer service, execute operational brand standards, and drive sales growth.

Key Responsibilities:
  • Coach and develop Crew Members to achieve operational excellence and customer satisfaction
  • Set goals, provide job assignments, and motivate team members to achieve results
  • Ensure safety and sanitation standards are met
  • Anticipate and understand guests' needs and exceed their expectations
  • Work well in a team environment and collaborate with other team members
Requirements:
  • Previous experience working in a cafe or quick service restaurant
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Fluent in English
  • Must submit to a background check
About Us:

Dunkin' Donuts is the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Our franchisee, DDMaine, is committed to providing a positive and supportive work environment for our employees.

We offer a competitive wage and benefits package, as well as opportunities for growth and development within our organization.


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