Shift Team Lead
2 days ago
We are seeking a highly motivated and experienced Shift Leader to join our team at Dunkin' Donuts | DDMaine, a franchisee of Dunkin' Donuts.
Job Summary:The Shift Leader will be responsible for leading a team of Crew Members to deliver exceptional customer service, execute operational brand standards, and drive sales growth.
Key Responsibilities:- Coach and develop Crew Members to achieve operational excellence and customer satisfaction
- Set goals, provide job assignments, and motivate team members to achieve results
- Ensure safety and sanitation standards are met
- Anticipate and understand guests' needs and exceed their expectations
- Work well in a team environment and collaborate with other team members
- Previous experience working in a cafe or quick service restaurant
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Fluent in English
- Must submit to a background check
Dunkin' Donuts is the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Our franchisee, DDMaine, is committed to providing a positive and supportive work environment for our employees.
We offer a competitive wage and benefits package, as well as opportunities for growth and development within our organization.
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