Member Services Representative

1 week ago


Fort Worth, Texas, United States Pyramid Consulting, Inc Full time
Job Title: Member Services Representative

We are seeking a highly skilled Member Services Representative to join our team at Pyramid Consulting, Inc. This is a contract opportunity with a leading IT industry client, and we are looking for a candidate who can provide exceptional customer service and support.

Key Responsibilities:
  • Provide excellent customer service to Credit Union members and Loan Officers
  • Collect and process loan applications in compliance with Credit Union policies and NCUA regulations
  • Input data into the LINK loan origination system
  • Closing and disbursing loan funds
  • Cross-selling additional loan products
  • Completing electronic documents
  • Processing mail, faxes, and emails
  • May work a rotating Saturday schedule
Requirements and Technology Experience:
  • High school diploma or GED required
  • Must pass applicable client's pre-hire compliance checks and have an acceptable credit history
  • Previous consumer lending experience
  • Proficiency in Microsoft Office software
  • Ability to work independently and as part of a team
  • Excellent communication and customer service skills
  • Ability to adapt to change and prioritize work

Our client is a leading IT industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this opportunity, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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