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Morning Service Coordinator

2 months ago

San Diego, California, United States Island Hospitality Management Full time
Descripción del Trabajo

Como Coordinador de Servicio de Mañana, su misión es garantizar el éxito total del servicio de desayuno del hotel, asegurando la satisfacción de los huéspedes y el cumplimiento de los estándares de calidad del producto. Este rol le permite destacarse como el representante personal del hotel, brindando a los huéspedes una impresión excepcional de servicio y altos estándares.

Este puesto puede requerir disponibilidad de horarios flexibles.

Responsabilidades:
  • Preparar el servicio de desayuno antes de la hora de comida y desmantelarlo posteriormente.
  • Asegurar que el área de servicio de desayuno esté siempre bien abastecida.
  • Retirar utensilios y vajilla de las mesas de los clientes.
  • Recibir y completar pedidos de bebidas según sea necesario.
  • Proporcionar información y asistencia a todos los huéspedes y proveedores.
  • Limpieza y desinfección de mesas, encimeras y pisos después de cada servicio de comida.
  • Asegurar una experiencia maravillosa desde el principio hasta el final, manteniendo altos estándares de seguridad y limpieza.
Calificaciones:
  • Jugador de equipo altamente motivado con fuerte iniciativa y deseo de logro.
  • Capacidad para manejar problemas en el lugar de trabajo, anticipando, previniendo, identificando y resolviendo problemas según sea necesario.
  • Habilidad para trabajar bien en situaciones de estrés.
  • Disponibilidad y accesibilidad para todos los huéspedes, brindando un excelente servicio al cliente.

Los requisitos físicos descritos aquí son representativos de aquellos que debe cumplir un empleado para realizar con éxito las funciones esenciales de este trabajo. Mientras realiza las tareas de este puesto, el empleado debe estar de pie, sentado o caminando durante períodos prolongados. El número de horas que se programará para trabajar durante la semana es variable y se basa en la ocupación de los huéspedes, la temporada, el personal y otros factores.

Capacitación:

Island Hospitality se compromete al desarrollo de los empleados y demuestra ese compromiso con un programa formalizado de capacitación y desarrollo que proporciona un camino claro para cualquier empleado con deseo y aptitud para prosperar en el negocio de la hospitalidad. A medida que los miembros del equipo se unen a Island Hospitality desde otras organizaciones, también pueden construir sobre esa experiencia previa y encontrar más oportunidades de crecimiento dentro de nuestra empresa utilizando las herramientas y recursos ofrecidos.

Programa de Bienestar para Miembros del Equipo:

Cómo Agradecemos Todo lo que Aportas al Equipo

Paquete de Beneficios Atractivo:
  • Atención médica que incluye seguros médicos, dentales y de visión.
  • Planes HSA y FSA disponibles.
  • FSA para cuidado de dependientes.
  • Seguro de protección contra robo de identidad.
  • Beneficios para el transporte, incluyendo tránsito y estacionamiento.
  • Seguro para mascotas.
  • Tiempo libre pagado y incentivos de nómina por exámenes de bienestar anuales.
  • Programa de asistencia para empleados.
  • Suscripciones de bienestar que incluyen acceso a gimnasios, planificación financiera, asesoramiento y servicios legales.
  • Tiempo libre pagado por enfermedad y vacaciones.
  • Licencia familiar.
  • Plan de jubilación 401(k) - IHM iguala el 100% hasta el 3% de su salario y un 50% adicional sobre el siguiente 2% de su salario. El 401(k) se adquiere completamente en la primera contribución.
Reconocimiento por el Trabajo Duro:
  • Programa de bonificación basado en incentivos.
  • Noches de habitación gratuitas en nuestros hoteles y descuentos para empleados dentro de su marca hotelera.
  • Descuentos para amigos y familiares dentro de su marca hotelera.
  • Reconocimiento y bonificación para el Miembro del Equipo del Mes, Trimestre y Año.
  • Entradas con descuento para parques temáticos, musicales, películas y más a través de Tickets at Work.
  • Crecimiento profesional a través de nuestro programa de capacitación interno con un camino personalizado hacia sus objetivos deseados.
  • Programa de bonificación por referencias a CUALQUIERA de nuestras ubicaciones.

Empleador de Igualdad de Oportunidades

Island Hospitality utiliza E-Verify para confirmar la autorización de trabajo en todos los municipios donde es requerido por ley.