GSOC Operations Manager

1 week ago


Culver City, California, United States Sony Pictures Entertainment Full time
GSOC Assistant Manager Job Description

As a GSOC Assistant Manager at Sony Pictures Entertainment, you will oversee all duties and responsibilities of your assigned shift(s) while ensuring quality control for customer service. This role requires strong leadership and communication skills to effectively manage a team and provide exceptional service to our customers.

Key Responsibilities:
  • Oversee all duties and responsibilities of assigned shift(s)
  • Ensure quality control for customer service
  • Lead and manage a team of GSOC Operators
  • Develop and implement process improvements to enhance customer service
  • Collaborate with other departments to ensure seamless operations

Requirements:

  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Excellent customer service skills
  • Ability to multitask and prioritize tasks
  • Strong problem-solving skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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