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Front Desk Associate

2 months ago

Orland Park, Illinois, United States Aligned Modern Health Full time
Unlock Your Potential with Aligned Modern Health

We are seeking a highly motivated and personable Front Desk Associate/Clinic Concierge to join our team at Aligned Modern Health. As a key member of our support team, you will play a vital role in delivering exceptional patient experiences and contributing to our mission of changing the face of healthcare.

Key Responsibilities:
  • Drive Patient Satisfaction: Create a welcoming and inviting atmosphere, ensuring every patient feels valued and supported.
  • Support Team Collaboration: Act as a liaison between patients, providers, and support teams, facilitating seamless communication and efficient workflows.
  • Contribute to a Patient-First Culture: Embody our values of compassion, empathy, and excellence in every interaction.
  • Achieve Scheduling Success: Consistently meet or exceed scheduling targets, ensuring patients receive timely and effective care.
Requirements:
  • Patient-Centric Attitude: Demonstrate a genuine commitment to delivering 5-star service and exceeding patient expectations.
  • Collaborative Spirit: Showcase ability to work effectively in a fast-paced, team environment, prioritizing tasks and managing multiple responsibilities.
  • Energetic and Outgoing Personality: Possess a natural ability to connect with others, with a passion for health and wellness.
  • Flexibility and Adaptability: Be willing to work a non-traditional schedule, including holidays, early mornings, evenings, and weekends.
  • Physical Demands: Meet the physical requirements of the role, including lifting up to 20 pounds and performing moderate range of body motions.

We offer a competitive compensation package and unlimited opportunities for growth and development with one of Chicago's most exciting and fastest-growing health and wellness companies. Aligned Modern Health is an equal opportunity employer.