Warehouse Operations Director

6 days ago


Boston, Massachusetts, United States QC Management, LLC Full time
Job Summary

We are seeking a highly skilled Warehouse Operations Manager to lead our warehouse team and drive operational excellence. As a key member of our logistics team, you will be responsible for overseeing all aspects of warehouse operations, including shipping, receiving, warehousing, and inventory management.

Key Responsibilities
  • Manage day-to-day warehouse operations, ensuring efficient and effective processes.
  • Evaluate and enhance operational processes, policies, and procedures to maximize efficiency and effectiveness.
  • Implement and monitor key performance indicators (KPIs) related to labor, inbound/outbound metrics, and inventory control.
  • Ensure the warehouse and equipment are well-maintained and in compliance with safety regulations.
  • Oversee budget management and P&L responsibilities, driving cost-effective solutions.
  • Collaborate with engineering to optimize warehouse layout and product placement.
  • Conduct quarterly and annual physical inventories, generating accurate inventory reports.
  • Foster strong customer relationships through proactive communication and prompt resolution of inquiries and concerns.
  • Identify and implement opportunities for operational improvements across the warehouse.
  • Stay informed on all relevant operating systems and technologies used within the warehouse.
  • Lead, mentor, and develop warehouse staff, managing schedules and workflows effectively.
  • Assign tasks and monitor the quality of work, ensuring compliance with company policies and safety regulations.
  • Proactively identify challenges within the team and implement corrective actions as needed.
Requirements
  • Minimum of 10 years of management experience in Third Party Logistics (3PL), mandatory.
  • Bachelor's degree in Business Logistics, Transportation, or a related field, or 10 years of equivalent experience in lieu of degree.
  • Proficient in MS Office Suite, particularly Excel, Word, and PowerPoint.
  • Experience with labor/workforce management and warehouse management systems (e.g., SAP, Red Prairie, Manhattan, JDA).
  • Lean certifications are preferred but not mandatory.
About Us

At QC Management, LLC, we are a leading staffing agency dedicated to connecting top talent with exceptional opportunities. Our mission is to provide personalized staffing solutions that drive success for both clients and candidates. We pride ourselves on our dedication to operational excellence and customer satisfaction.


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