Warehouse Operations Manager

6 days ago


Boston, Massachusetts, United States QC Management, LLC Full time
Job Title: Warehouse General Manager

We are seeking an experienced and dynamic Warehouse General Manager to oversee our warehouse operations and drive financial performance. In this pivotal role, you will provide strategic leadership for all activities related to shipping, receiving, warehousing, and inventory management.

Key Responsibilities:

  • Manage all aspects of warehouse operations, encompassing the receipt, storage, picking, and dispatch of materials.
  • Oversee the operational budget and profit and loss (P&L) statements.
  • Carry out quarterly and annual physical inventory checks, providing comprehensive inventory reports.
  • Work alongside engineering teams to develop and sustain an optimal layout and arrangement of products within the warehouse.
  • Establish and track key performance indicators (KPIs) to assess labor efficiency, inbound and outbound metrics, and inventory management.
  • Ensure that the warehouse and its equipment are kept in excellent working order.
  • Evaluate, refine, and implement effective processes, policies, and procedures within the department.
  • Foster strong customer relationships through regular communication and proactive handling of any issues.
  • Identify, document, and implement strategies for ongoing process improvements.
  • Maintain a solid understanding of all operating systems pertinent to warehouse activities.
  • Recruit, train, supervise, and motivate warehouse personnel while effectively managing their schedules and workflow.
  • Delegate tasks, assess work quality, and ensure adherence to company policies and industry regulations, including TAPA, AIB, and OSHA standards.
  • Observe team performance to pinpoint issues and implement necessary corrective measures.

Qualifications:

  • A minimum of 10 years of experience in management within the Third Party Logistics (3PL) sector is mandatory.
  • A bachelor's degree in Business Logistics, Transportation, or a related field, or equivalent experience is essential.
  • Tech savvy with proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
  • Familiarity with labor/workforce management and warehouse management systems or ERPs such as: SAP, Red Prairie, Manhattan, or JDA
  • Lean certification is preferred.

What We Offer:

  • Competitive salary and benefits package.
  • A collaborative and supportive work environment.
  • Opportunities for professional growth and development.
  • The chance to lead a dedicated team in a dynamic industry.


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