Driver Team Lead

12 hours ago

Boston, Massachusetts, United States Chefs' Warehouse Full time
About The Chefs' Warehouse

The Chefs' Warehouse, Inc. is a leading provider of exceptional quality and brand building with broadline food service distribution for over 35 years. With a strong focus on customer satisfaction, we service the most discerning chefs in a hybrid approach of convenience and superior quality.

We introduce more than 2,000 artisan producers of the world's finest ingredients from over 40 countries to the finest chefs in the world. Our team of experienced consultive sales associates, best-in-breed technology, rapid service, and support levels solidify our long-standing ties to both established and up-and-coming premium restaurants.

Mission:

The mission of The Chefs' Warehouse is to provide the world's greatest ingredients to the world's best chefs.

Core Values:
  • Curious & Creative
  • Hungry For Food & Results
  • Entrepreneurial
  • Forward Thinking & Flexible
  • Supportive (Of Peers & Chefs)
Job Summary:

As a Driver Lead, you will coordinate the activities of drivers to maximize productivity, while ensuring prompt and effective service to customers. You must have a strong work ethic and exceptional attention to detail. This role requires providing quality customer service while improving efficiency and reducing costs to meet objectives.

Key Responsibilities:
  • Establish and maintain positive and professional working relationships with customers and drivers.
  • Collaborate with the Routing Team to improve service levels, on-time pick-up and delivery.
  • Visit customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
  • Reinforce all SOP for DOT inspections.
  • First line of supervision for drivers.
  • Review and implement company policy regarding parking tickets and driving violations.
  • Address immediate driver concerns with routes, equipment, or procedures.
  • Ensure safety and federally administered compliance regulations are enforced for equipment and employees.
  • Ensure drivers have a clear understanding of the customers' needs and expectations.
  • Ability to answer and train DOT safety compliance issues, ensuring drivers follow Pre/Post-Trip inspection guidelines.
  • Monitor CDL credentials that prevent drivers from operating a commercial vehicle.
  • Administer the Driver's hand truck policy and repairs.
  • Apply sound communication and motivational techniques to supervise and counsel.
Requirements:
  • Must be able to read and write English at least at a high school level of proficiency.
  • Two years of experience working as a Driver for a trucking company.
  • Ability to write routine reports and correspondence.
  • Able to speak Spanish is helpful.
Perks & Benefits:
  • Paid Vacations, Paid Holidays
  • Health, Dental and Medical Benefits
  • Weekly pay
  • Life Insurance
  • 5% above cost for our high-quality food products
  • Employee discounts for travel and events
  • 401k
  • Employee Stock Purchase Plan

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws.

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