Guest Service Representative

4 days ago


Avon, Ohio, United States Comfort Inn Avon Full time
Job Description

As a Guest Service Representative at Comfort Inn Avon, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay is memorable and enjoyable. Your warm and welcoming personality, combined with your attention to detail and ability to multitask, will make you an asset to our team.

Key Responsibilities:
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Check guests in and out, ensuring accuracy and efficiency in processing transactions.
  • Manage guest requests, including room assignments, amenities, and services.
  • Maintain a clean and organized front desk area, ensuring a positive first impression for guests.
  • Collaborate with other departments to ensure seamless guest experiences.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and multitask.
  • Excellent communication and interpersonal skills.
  • Ability to work a variety of shifts, including evenings and weekends.
Benefits:
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Free or discounted hotel stays and amenities.
  • Discounts on food and beverages.
  • Employee recognition and rewards programs.


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