Guest Experience Ambassador

3 days ago


Avon, Ohio, United States Marriott International, Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton. As a key member of our staff, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner
  • Complete reports and share highlights of the local area with guests
  • Move about the space and take a hands-on approach to work, including standing, sitting, and walking for extended periods
  • Use a hands-on approach to work, including moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required
  • No license or certification required
Benefits

We offer a competitive hourly rate of $22.18, as well as health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.

About Us

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Our Culture

We pride ourselves on delivering excellence in the care and comfort of our guests. Our Gold Standards are the foundation of The Ritz-Carlton, and we believe that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.



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