Bilingual Family Support Specialist

3 days ago

San Bernardino, California, United States Victor Full time
Job Summary

The Family Parent Partner is a vital role at Victor, where you will establish and implement support services for children and families. As a liaison, you will facilitate family involvement and provide support in a way that is most helpful to each individual family.

Key Responsibilities
  • Serve as the consumer representative to program activities, ensuring advocacy and support services to all participating families.
  • Engage and provide skill building to youth and families as assigned.
  • Provide introduction and engagement support for families entering services.
  • Coordinate with the management team in the development and implementation of program systems and standards that promote consumer-driven family-centered services.
  • Inform families of basic mental health and social service information and referral sources; assist with the development of additional community resources as necessary and appropriate.
  • Assist with the development of support groups for consumers and coordinate scheduling of groups and transportation assistance.
  • Participate in consumer advocate training, teaching basic concepts of rights, complaints, and grievance procedures, support relationships, crisis management, vocational involvement, and related areas.
  • Recruit for consumer involvement in committees and work groups.
  • Provide appropriate and professional advocacy and education to providers on behalf of consumers' needs.
  • Provide linkage of families with appropriate services, advocating for them when necessary, and serving as a role model and advocate for children/families involved in the wraparound process.
  • Assist with the ongoing development and implementation of program evaluation.
  • Document services in accordance with program-specific requirements.
  • Meet Agency service percentage standard reflecting expected time spent with clients, if applicable.
  • Complete other duties as assigned.
Requirements
  • Must possess a high school diploma/GED.
  • Must be a former consumer, caregiver, or relative of a special needs child who has received services from a child-serving agency.
  • Bilingual in English/Spanish required.
  • Must possess a valid California driver's license, personal automobile insurance, and driving record that meets the standards outlined in the Agency's Motor Vehicle Operating Standards.
  • Must be physically and mentally fit in accordance with the Agency's Physical Fitness Standards and Examinations.
  • Must be willing to complete a Tuberculosis (TB) test, and drug screening test.
  • Must be willing to complete a personal background investigation conducted by the State of California.
  • Must obtain First Aid Certification.
  • Must obtain a CPR Certification (only when required by local county or program).
  • Must be flexible to work a varying schedule according to operational needs.
  • Must be willing to work within a culturally integrated workplace and be willing to respect human differences based upon protected classes as defined by state, federal, and local laws, or any other condition that distinguishes people from one another.
Physical Requirements

Have an adequate range of body motion and mobility to work in a residential, office, or outdoor environment, including standing and walking (even and uneven surfaces), alternating between standing and sitting for extended periods of time, bending, kneeling, twisting, reaching, balancing, and occasional carrying and lifting up to 25 pounds occasionally, and up to 10 pounds frequently.

Physically able to walk up and down stairs routinely.

Physically able to perform CPR and First Aid as trained.

Must be able to sit for prolonged periods of time in a vehicle for traveling to recreational activities, home visits, DCFS, and court locations, which may be up to 100 miles driving distance.

Requires the ability to utilize computer and telephone systems, which includes the coordination of eye and hand and fine manipulation by the hands and fingers for typing, writing, and working with files.

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