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Guest Services Coordinator

2 months ago


Klamath Falls, Oregon, United States Klamath Tribal Health & Family Services Full time
Job Title: Transitional Emergency Shelter Guest Host

At Klamath Tribal Health & Family Services, we are seeking a compassionate and dedicated individual to join our team as a Transitional Emergency Shelter Guest Host. This role is a critical part of our mission to provide a safe and welcoming environment for individuals in need.

Job Summary:

The Transitional Emergency Shelter Guest Host will work closely with our TES team to provide direct support to guests, ensuring their physical and emotional well-being. This includes promoting a clean and safe environment, connecting guests with recovery-based supports, and serving as a supportive resource for those seeking behavioral health or substance abuse treatment.

Key Responsibilities:
  1. Support behavioral health treatment, recovery support, and prevention efforts by promoting alcohol and drug-free lifestyles, mental health promotion, and stigma reduction.
  2. Maintain a clean and safe environment at all times, including regular perimeter and fire checks.
  3. Connect guests with recovery-based supports, such as self-help groups, cultural events, and educational opportunities.
  4. Work collaboratively with the TES team to provide care for guests who demonstrate low engagement in the case management program.
  5. Serve as a supportive resource for individuals inquiring about behavioral health or substance abuse treatment.
  6. Serve meals for guests and maintain a clean dining environment and community center.
  7. Maintain accurate documentation and logs as directed by the TES Manager.
  8. Work an irregular schedule, as needed, to ensure the smooth operation of the shelter.
Requirements:

We are looking for a motivated and empathetic individual who is passionate about providing exceptional support to our guests. If you are a team player with excellent communication skills and a commitment to creating a safe and welcoming environment, we encourage you to apply.