Host/Hostess - Denny's - Klamath Falls, OR

4 weeks ago


Klamath Falls, Oregon, United States Denco Family Inc Full time
Job Summary

We are seeking a highly skilled and friendly Host/Hostess to join our team at Denny's restaurant in Klamath Falls, OR. As a Host/Hostess, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and working collaboratively with our team to achieve our goals.

Key Responsibilities
  • Greet guests in a friendly and courteous manner, acknowledging their arrival and departure.
  • Seat guests at clean, dry tables, utilizing proper seating rotation and ensuring a comfortable dining experience.
  • Determine and provide for any special needs of guests, such as dietary restrictions or preferences.
  • Maintain a clean and organized foyer area, ensuring a welcoming atmosphere for our guests.
  • Assist service personnel in providing beverage orders and refills, clearing and setting tables, and ensuring a smooth dining experience.
  • Address complaints promptly and courteously, notifying the supervisor of any issues.
  • Willingly assist other team members without being asked, demonstrating a team-oriented approach.
  • Maintain proper supply of clean menus and ensure accurate cash handling procedures.
Requirements
  • Ability to communicate effectively in English, both orally and in writing.
  • Ability to work in a team environment, demonstrating a positive and supportive attitude.
  • Meets Denny's uniform and grooming standards and maintains them throughout the shift.
  • Ability to work flexible schedule, including holidays, nights, and weekends.
  • Excellent guest service skills, with a focus on providing a positive dining experience.
Benefits

We offer a competitive compensation package, including 401k, medical, dental, and vision insurance for full-time employees. Additionally, we provide a company-wide discount, employee referral bonus, and advancement opportunities for those who excel in their roles.


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