Customer Success Manager
6 days ago
At UFP Industries, we are seeking a highly motivated and results-driven individual to join our sales team as a Field Specialist. This role is a critical part of our business, and we are looking for someone who is passionate about building relationships with customers and driving sales growth.
Key Responsibilities- Develop and maintain customer contacts within an assigned territory or area of responsibility.
- Run Product Knowledge (PK) events with stores and contractors at retail locations and in the field.
- Work with stores and contractors to generate needed project material lists.
- Field product technical calls from stores and contractors.
- Pass leads to Account Managers and assist in the sales process when needed.
- Generate new leads by introducing and promoting new products and services.
- Generate new leads through the store Special Orders program.
- Visit contractors and stores in accordance with proposal schedule.
- Prepare various reports and correspondence as required.
- Proficiency in the use of the English language in reading, writing, and speaking.
- Ability to successfully interact with all organizational levels and the public.
- Demonstrated proficiency to manage multiple tasks, to set priorities, and to meet deadlines.
- Demonstrate proficiency in general telephone and office etiquette.
We offer a competitive compensation package, including:
- $65,000 - $75,000 annually, dependent on experience.
- Medical insurance.
- Health savings account with company contribution.
- Dental insurance.
- Vision insurance.
- Basic and voluntary life insurance.
- Disability insurance.
- 401(k) plan with company match.
- Paid vacation and holidays.
- Stock purchase program with employee discount.
- Educational reimbursement.
- Wellness programs and challenges.
- Other supplemental benefits.
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