Customer Service Representative

5 days ago


Center Line, Michigan, United States Binson's Hospital Supplies Inc. Full time
Job Description

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Binson's Medical Equipment & Supplies. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients and referral sources.

Key Responsibilities:
  • Answer incoming calls from patients and referral sources, providing accurate and timely information.
  • Enter new patient information into our company computer system, ensuring accuracy and completeness.
  • Obtain written orders from physicians, verify insurance, and generate orders.
  • Ensure customers and referral sources are kept up to date on order status.
Requirements:
  • High school diploma or equivalent.
  • Effective verbal and written communication skills.
  • Ability to navigate a multi-line switchboard and company-provided laptop.
  • Comfortable working in a fast-paced environment.
What We Offer:
  • Competitive wages and benefits.
  • Health, dental, vision, and life insurance.
  • Employee discount on retail stores.
  • Paid holidays/floating day.
  • Paid vacation.
  • 401(k) retirement savings.
  • Growth and advancement opportunities.
  • Referral bonuses.
  • Paid training.

We are an industry-leading healthcare organization dedicated to providing our communities with better products, better services, and better lives. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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