Customer Service Representative
5 days ago
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Binson's Medical Equipment & Supplies. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients and referral sources.
Key Responsibilities:- Answer incoming calls from patients and referral sources, providing accurate and timely information.
- Enter new patient information into our company computer system, ensuring accuracy and completeness.
- Obtain written orders from physicians, verify insurance, and generate orders.
- Ensure customers and referral sources are kept up to date on order status.
- High school diploma or equivalent.
- Effective verbal and written communication skills.
- Ability to navigate a multi-line switchboard and company-provided laptop.
- Comfortable working in a fast-paced environment.
- Competitive wages and benefits.
- Health, dental, vision, and life insurance.
- Employee discount on retail stores.
- Paid holidays/floating day.
- Paid vacation.
- 401(k) retirement savings.
- Growth and advancement opportunities.
- Referral bonuses.
- Paid training.
We are an industry-leading healthcare organization dedicated to providing our communities with better products, better services, and better lives. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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