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Rental Car Associate

2 months ago

Center Line, Michigan, United States Ed Rinke Chevrolet Buick GMC Full time

Job Summary

We are seeking a highly skilled Rental Car Associate to join our team at Ed Rinke Chevrolet Buick GMC in Center Line, Michigan. As a key member of our rental car department, you will be responsible for delivering exceptional customer service and ensuring a seamless rental experience for our clients.

Key Responsibilities

  • Process rental car reservations and paperwork, including validating customer requirements and ensuring compliance with federal, state, and local regulations.
  • Maintain a thorough understanding of current rental car policies and procedures.
  • Provide accurate and timely information regarding services and fees to customers.
  • Demonstrate excellent customer service skills to maintain a positive customer experience.
  • Ensure the highest standards of internal safety, cleanliness, and customer service are upheld.
  • Monitor and maintain the rental fleet, including vehicle utilization and inventory management.
  • Ensure timely restocking of supplies and maintain a clean and organized work environment.

Requirements

  • High School Diploma or Equivalent
  • At least 18 years of age
  • Valid and current driver's license with a good driving record
  • Ability to operate all types of vehicles
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment
  • Willingness to work weekends

Equal Employment Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class.