Computer Support Specialist

1 day ago


Miami, Florida, United States Recruiter Full time
Job Title: Computer Help Desk Support

We are seeking a skilled Computer Help Desk Support professional to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers via phone, email, and other communication channels.

Key Responsibilities:

  • Provide timely and effective technical support to customers via phone, email, and other communication channels.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Collaborate with internal teams to resolve complex technical issues.
  • Stay up-to-date with the latest technology trends and advancements in the field.
  • Develop and maintain a deep understanding of our company's products and services.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Basic knowledge of SQL and database management.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Preferred Qualifications:

  • Experience with Windows operating systems and Microsoft Office software.
  • Knowledge of IT troubleshooting and diagnostic techniques.
  • Ability to work in a remote environment and use virtual communication tools.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and a cover letter, to [insert contact information].



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