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Residential Services Coordinator 3

2 months ago

Rochester New York, United States DePaul Full time
Job Summary

DePaul is seeking a highly motivated and compassionate Mental Health Professional to join our team as a Residential Services Coordinator 3 (RSC 3) on the evening shift. This role is responsible for providing direct support, advocacy, and education to residents in our program, promoting their autonomy, quality of life, and recovery process.

Key Responsibilities
  • Work collaboratively with management staff to provide tours and lunch visits to prospective residents, and provide input to the Admission/Management team regarding individual acceptance into the program.
  • Ensure comprehensive service planning in a person-centered approach, delivering recovery-oriented services and ongoing discharge planning practices, in accordance with standards of practice and NYS Office of Mental Health (OMH) regulations.
  • Conduct quarterly service plan reviews with residents and their support teams to assess progress and make revisions as necessary.
  • Provide teaching, monitoring, and recovery-oriented supports to residents, including assertiveness/self-advocacy training, community integration/resource development, daily living skills training, health services education, medication management and training, parenting training, rehabilitative counseling, skill development, socialization, substance abuse services, and symptom management.
  • Observe, monitor, document, and report resident behaviors and progress, in accordance with agency standards.
  • Maintain accurate and timely resident files, including progress notes, service plans, psychiatric and medical records, and other pertinent information.
  • Ensure annual appointments for physicals, eye exams, medical specialist appointments, and dental appointments are scheduled, and arrange transportation as necessary.
  • Collaborate with residents' Health Home Care Managers and community service providers to ensure continuity of care.
  • Serve as a liaison between residents and their clinical providers regarding mental health and well-being monitoring.
  • Provide direct assistance with daily living skills training, including room upkeep, meal preparation, and laundry assistance.
  • Help residents plan for purchasing clothes and other necessities.
  • Encourage healthy connections with family and communities, and develop new supports and interests.
  • Coordinate and participate in recreational activities as needed.
  • Assist Medication Coordinators with medication supervision and assume dining room responsibilities during breakfast when assigned.
  • Provide safe transportation of residents as necessary.
  • Maintain resident confidentiality and demonstrate a caring, positive attitude towards residents, staff, guests, family members, and service providers.
  • Follow all safety rules and regulations for self, residents, and staff.
  • Attend staff meetings and trainings as required by supervisor.
Qualifications

To be successful in this role, you will need to meet one of the following criteria:

  • Bachelor's degree in a Human Services field, plus at least one year of experience working in a Human Services field.
  • Associate's degree in a Human Services field, plus at least three years of related experience working in a Human Services field.
  • High School diploma/GED, plus at least five years of experience working in a Human Services field.

This position also requires a clean/valid New York State driving record, as outlined in DePaul's personnel policy. You must be at least 18 years of age.

Benefits

This position is eligible for the following benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Generous PTO & Paid Holidays
  • 403B Employer Match
  • Employee Discount Programs
  • Free Parking
  • Staff Recognition Programs

DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.