Family Advocate

4 days ago

Rockford, Illinois, United States Children's Home and Aid Full time
Job Title: Family Advocate

Brightpoint, formerly known as Children's Home & Aid, is seeking a dedicated Family Advocate to join our team of mission-driven staff. Our organization has been advancing the well-being of children for 140 years by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

Job Summary:

The Family Advocate will assess the social service needs of participants and provide a range of direct individual and group engagement, assessment, service coordination, referral, psychoeducation, skill-building, and supportive services within the agency's policies, procedures, and practices.

Key Responsibilities:
  • Provides case management services to assigned participants, including maintaining a caseload or providing services in collaboration with another assigned provider.
  • Arranges and/or provides services needed to meet the immediate needs of participant(s).
  • Works in partnership with participant, and family members if appropriate, to assess strengths, functioning, and natural support systems.
  • Develops service/treatment plans and goals with assigned participant(s)/family(s) or supports the implementation of service plan goals developed by another assigned provider.
  • Collaborates with assigned participant(s) and any other involved service providers to analyze and evaluate progress in the service/treatment plan and modifies when necessary to meet the needs and goals of the participant(s).
  • Assumes responsibility for comprehensive case management, including needs assessment, service planning, case coordination, service brokerage, linkages with community resources, psychoeducation, skill-building, and monitoring progress toward participant(s) goals and objectives.
  • Coordinates services and attends and actively participates in meetings with other agencies, systems, and community providers to meet the needs of the participant(s).
  • Schedules appointments to the participant(s) home or a setting most agreeable to the participant(s) at a time that is convenient for involved parties.
  • Provides and/or arranges transportation for participants.
  • Develops aftercare service/treatment plans with the participant and ensures that any recommended services or providers are in place prior to participant(s) being discharged.
  • Reports any suspected abuse or neglect to the Department of Children and Family Services per the Abused and Neglected Child Reporting Act.
  • Attends regular supervision staffing's with designated program supervisor and attends clinical supervision with clinical team when deemed necessary.
  • Meets the documenting, record-keeping, and billing requirements of the program.
  • Works cooperatively with other personnel on all levels.
Requirements:
  • Bachelor's degree in social work or another human service field required.
  • Demonstrates effective verbal communication skills to convey information and ideas in the English language to various audiences, in both one-to-one and group settings.
  • Proficient speaking in a second language may be required or preferred based on program assignment.
  • Demonstrates proficient written communication skills to document and convey information accurately and within established timeframes.
  • Demonstrates effective interpersonal skills to establish and maintain rapport and professional relationships with co-workers, and team members, and participants/families enrolled in services.
  • Demonstrates initiative, consistent follow-through, and the ability to manage multiple tasks and meet deadlines.
  • Demonstrates intermediate computer skills, including Microsoft Word and Outlook; demonstrates proficiency in participant electronic data systems used by the program within 60 days of hire, depending on program assignment.
  • Demonstrates respect and acceptance of diverse individuals and communities served by, working in partnership with, or employed by Brightpoint including but not limited to race, gender, ethnicity, social-economic status, and LGBTQIA+ populations.
  • Must have a valid driver's license, current auto insurance, and access to a reliable vehicle to execute the position's responsibilities.
Benefits:
  • Range starts at $19/hr; offers are commensurate with experience.
  • Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year's Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match.
Location:

Most work will be completed at the Rockford Family Peace Center, with some need to attend community-based meetings or events.

Schedule:

Full-time, hourly; general business hours with some flexibility to accommodate clients' scheduling needs.

Student Loan Forgiveness:

Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).

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