Family Advocate
4 days ago
Brightpoint, formerly known as Children's Home & Aid, is seeking a dedicated Family Advocate to join our team of mission-driven staff. Our organization has been advancing the well-being of children for 140 years by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.
Job Summary:The Family Advocate will assess the social service needs of participants and provide a range of direct individual and group engagement, assessment, service coordination, referral, psychoeducation, skill-building, and supportive services within the agency's policies, procedures, and practices.
Key Responsibilities:- Provides case management services to assigned participants, including maintaining a caseload or providing services in collaboration with another assigned provider.
- Arranges and/or provides services needed to meet the immediate needs of participant(s).
- Works in partnership with participant, and family members if appropriate, to assess strengths, functioning, and natural support systems.
- Develops service/treatment plans and goals with assigned participant(s)/family(s) or supports the implementation of service plan goals developed by another assigned provider.
- Collaborates with assigned participant(s) and any other involved service providers to analyze and evaluate progress in the service/treatment plan and modifies when necessary to meet the needs and goals of the participant(s).
- Assumes responsibility for comprehensive case management, including needs assessment, service planning, case coordination, service brokerage, linkages with community resources, psychoeducation, skill-building, and monitoring progress toward participant(s) goals and objectives.
- Coordinates services and attends and actively participates in meetings with other agencies, systems, and community providers to meet the needs of the participant(s).
- Schedules appointments to the participant(s) home or a setting most agreeable to the participant(s) at a time that is convenient for involved parties.
- Provides and/or arranges transportation for participants.
- Develops aftercare service/treatment plans with the participant and ensures that any recommended services or providers are in place prior to participant(s) being discharged.
- Reports any suspected abuse or neglect to the Department of Children and Family Services per the Abused and Neglected Child Reporting Act.
- Attends regular supervision staffing's with designated program supervisor and attends clinical supervision with clinical team when deemed necessary.
- Meets the documenting, record-keeping, and billing requirements of the program.
- Works cooperatively with other personnel on all levels.
- Bachelor's degree in social work or another human service field required.
- Demonstrates effective verbal communication skills to convey information and ideas in the English language to various audiences, in both one-to-one and group settings.
- Proficient speaking in a second language may be required or preferred based on program assignment.
- Demonstrates proficient written communication skills to document and convey information accurately and within established timeframes.
- Demonstrates effective interpersonal skills to establish and maintain rapport and professional relationships with co-workers, and team members, and participants/families enrolled in services.
- Demonstrates initiative, consistent follow-through, and the ability to manage multiple tasks and meet deadlines.
- Demonstrates intermediate computer skills, including Microsoft Word and Outlook; demonstrates proficiency in participant electronic data systems used by the program within 60 days of hire, depending on program assignment.
- Demonstrates respect and acceptance of diverse individuals and communities served by, working in partnership with, or employed by Brightpoint including but not limited to race, gender, ethnicity, social-economic status, and LGBTQIA+ populations.
- Must have a valid driver's license, current auto insurance, and access to a reliable vehicle to execute the position's responsibilities.
- Range starts at $19/hr; offers are commensurate with experience.
- Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year's Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match.
Most work will be completed at the Rockford Family Peace Center, with some need to attend community-based meetings or events.
Schedule:Full-time, hourly; general business hours with some flexibility to accommodate clients' scheduling needs.
Student Loan Forgiveness:Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).
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