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Program Manager MCR

4 weeks ago

Rockford, Illinois, United States National Youth Advocate Program Full time
Job Title: Program Manager MCR

Job Summary:

The Program Manager will oversee assigned staff and ensure compliance to the program's contractual guidelines. This role requires strong leadership and management skills, as well as the ability to work effectively with diverse groups and manage interpersonal conflict.

Key Responsibilities:

  • Provide administration coordination for program contracts while aggressively seeking the growth and expansion in the local market(s) through relationships with key stakeholders.
  • Provides clinical coordination for regional services, individual, family and group counseling, and individual supervision of all staff as assigned.
  • Leads clinical team of multi-professionals and trains and supports team members in the region.
  • Works with Treatment Coordinators in coordinating services for youth obtained in the community, including mental health, medical, educational, psychological, vocational and social services.
  • Assigns advocate services, when authorized, and regularly reviews the progress and status of the youth's advocate component making adjustments as necessary and appropriate.
  • Coordinates and develops curriculum activities.
  • Coordinate all intake services, initial paperwork, and documentation.
  • Recruit mediator volunteers for the program.
  • Assign mediation services, when authorized, and regularly review the progress and status of the case(s).
  • Conduct mediation appointments as needed.
  • Maintain productivity standards on a monthly basis.
  • Makes public appearances and presentations as requested.
  • Provides on-call services and works with children, adults and families as necessary or assigned.
  • Work collaboratively with other NYAP programs and staff throughout the organization.
  • Sign off on all Incident Reports and other required reports as well as submitting the reports for processing according to agency policy.
  • Submit weekly reports to the Executive Director.
  • Perform all duties in accordance with personnel policies and the program's fiscal guidelines.

Requirements:

  • Master's Degree in Social Work or comparable Human Services field from an accredited institution.
  • Two years' direct experience in the field of human services.
  • Relevant experience working with individuals being served through the child welfare and/or juvenile justice system.
  • Must be knowledgeable of group facilitation/mediation practices and principles.

Benefits:

  • Competitive salaries and benefits including a 401(k)
  • Medical, Dental, and Vision insurance
  • 22 days off each year
  • 11 paid holidays per year
  • Student loan repayment assistance
  • Tuition assistance
  • Friday Summer hours
  • Work anniversary trips
  • Mileage reimbursement
  • Peace Leave

About Us:

National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve.

We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.