Outreach Advocate

Job Title: Outreach Worker

At Rosecrance, we are committed to empowering individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care.

Job Summary:

We are seeking a highly motivated and compassionate Outreach Worker to join our team. As an Outreach Worker, you will be responsible for advocating for designated clients, participating in the delivery of addictions treatment services, and facilitating the issues of recovery into their daily living situations.

Key Responsibilities:

• Advocate for designated clients and participate in the delivery of addictions treatment services
• Facilitate the issues of recovery into clients' daily living situations
• Provide continuity of program services in an ethical, legal, and moral manner
• Promote the treatment concepts and work cooperatively with all staff to implement treatment services
• Transport clients to and from agency, support group, or other activities as determined necessary
• Conduct home or community-based visits with clients to help and support clients, verify progress, and actively engage clients in the treatment process
• Report and document significant findings of each client as they relate to development and progress or lack of progress towards individualized treatment goals
• Accompany clients as an advocate to places such as courts, medical clinic, public assistance office, or other mental health services as recommended
• Actively participate in client's graduation celebration
• Remain active as advocate and when possible, engage in case management planning when client is transferred to another level of care
• Provide referral and assistance for client's immediate needs such as housing, food, or other risks of potential harm
• Work closely with other outreach workers to share duties as needed and communicate exceptional circumstances of each client when appropriate
• Complete documentation according to the Agency's policies and procedures manual concerning client service record and other reporting as directed
• Serve as a member of the treatment team and participate in all team meetings and activities
• Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct
• Deliver exceptional customer service consistently to every customer
• Serve as a role model for other staff, clients, and customers and demonstrate positive guest relations in representing Rosecrance

Requirements:

• High School Diploma or GED
• Ability to drive a multi-passenger vehicle in a variety of weather conditions
• Excellent written and oral communication skills
• Ability to quickly establish rapport
• Skilled in behavior management techniques
• Initiative-taker with ability to work independently and with a team
• Valid driver's license and ability to meet Agency insurance requirements
• Must have own transportation (designated positions)
• Belief in the mission and vision of Rosecrance

Benefits:

• Salary based on education, experience, and credentials
• Medical, dental, and vision insurance with multiple plan options
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire
• Wellness plan with certain facilities offering an on-site gym
• Daily pay available through financial wellness provider: UKG Wallet

About Us:

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Health and Safety:

Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.

Equal Employment Opportunity:

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Partnerships:

Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).

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