Insurance Customer Service Specialist

3 weeks ago


New Bern, North Carolina, United States Tom Gingrich - State Farm Agent Full time
Position Overview

We are seeking a motivated and customer-focused individual to join our team as an Insurance Customer Service Specialist. In this role, you will have the opportunity to develop strong relationships with customers, understand their needs, and provide personalized solutions.

Responsibilities
  • Establish trust with customers and maintain regular communication to ensure their needs are met.
  • Analyze customer requirements and recommend insurance products that meet their needs.
  • Work closely with the agent team to develop leads, schedule appointments, and market appropriate products and services.
Benefits
  • Competitive hourly pay rate: $18-$22 per hour
  • Commission-based bonuses for meeting sales targets
  • A comprehensive benefits package, including health insurance, paid time off, and flexible hours
  • Ongoing training and development opportunities to enhance your skills and knowledge
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Proven ability to learn new software and technology
  • Team player with a positive attitude and strong work ethic


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