Operations Manager

2 weeks ago


Sunnyvale, California, United States Hallcon Full time

About the Role

Hallcon is a leading mobility and infrastructure services company that provides turnkey solutions to clients across various industries. As an Account Manager, you will play a critical role in supporting our client's transportation and fleet programs, driving innovation, and growth.

Key Responsibilities

  • Act as the primary point of contact for our client, ensuring seamless communication and collaboration with their internal teams.
  • Manage fleet deployment and logistics, ensuring service level agreements are met and client expectations are exceeded.
  • Support monthly client invoicing processes and provide detailed financial reports.
  • Develop and maintain strong relationships with clients, stakeholders, and internal teams to drive program success.
  • Utilize data analytics and technology platforms to optimize shuttle services and provide data-driven recommendations.
  • Collaborate with cross-functional teams to foster successful project management and meet deadlines.
  • Conduct surveys to gather data and improve patron satisfaction.
  • Work closely with local operations teams to ensure standards are met and client expectations are exceeded.
  • Provide weekly and monthly reporting to clients on service updates and performance.

Requirements

  • At least 2 years of experience in a similar role, preferably with a focus on transportation and fleet management.
  • Bachelor's degree or equivalent practical experience.
  • Excellent communication, project management, and analytical skills.

About Hallcon

Hallcon is an equal opportunity employer that values diversity and inclusion. We offer competitive compensation, comprehensive benefits, and exceptional growth opportunities in a casual and professional work environment.


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