Restaurant Operations Manager

2 weeks ago


Sunnyvale, California, United States 4069 Keke's Breakfast Cafe Full time
Job Overview

As the Assistant General Manager at 4069 Keke's Breakfast Cafe, you will play a crucial role in overseeing the daily operations of our restaurant. Your primary responsibility will be to ensure that all aspects of the business run smoothly, efficiently, and in accordance with company standards.

Key Responsibilities
  • Supervise and coordinate the planning, organizing, and training of restaurant staff.
  • Oversee the scheduling and management of staff, ensuring that all positions are adequately staffed and labor costs are met.
  • Conduct performance evaluations and provide constructive feedback to employees.
  • Handle employee discipline and termination in accordance with company policy.
  • Ensure that all guests receive exceptional service and that their needs are met in a timely and courteous manner.
  • Maintain a clean and safe working environment, adhering to all health and safety regulations.
  • Monitor and control cash and other receipts, adhering to cash handling and reconciliation procedures.
  • Make employment and termination decisions in accordance with company guidelines.
  • Fill in where needed to ensure efficient operations and guest service standards.
  • Continuously strive to develop and improve staff skills and knowledge.
Requirements
  • Be 21 years of age.
  • Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
  • Have at least three years of front-of-the-house operations and/or assistant management experience.
  • Possess excellent basic math skills and the ability to operate a cash register or POS system.
  • Be able to work in a standing position for long periods of time and frequently lift up to 50 pounds.
  • Have the stamina to work 50 to 60 hours per week.
  • Be available to work every day from 6:00 a.m. to 5:00 p.m.
  • Have a minimum of two years' management experience and two years' experience in full-service or fast-casual restaurants.
  • Have reliable transportation and be able to conform to all Keke's Breakfast Cafe dress code standards.
Accommodations

Smart Hospitality Group, LLC, will provide reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and perform the job's essential functions.



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