Insurance Claims Specialist

4 days ago


Austin, Texas, United States Advanced Pain Care Full time
Job Summary

The Insurance Verification Specialist plays a crucial role in ensuring seamless patient access to medical services at Advanced Pain Care. This position is responsible for verifying patient insurance information, calculating estimated patient portions, and resolving insurance-related issues.

Key Responsibilities
  • Verify patient insurance eligibility through online websites or direct carrier contact
  • Review patient deductibles and copays, entering relevant information into the billing system
  • Assist front-end staff and call center personnel in understanding carrier websites and verification processes
  • Answer patient, staff, and insurance company inquiries
  • Maintain patient demographic information and data collection systems
Requirements
  • High school diploma and a minimum of 1 year of relevant experience and/or training
  • Strong problem-solving skills and sound judgment
  • Ability to collaborate across departments and build effective relationships with internal and external customers
  • Knowledge of customer service principles and practices
  • Ability to work in a medical office environment, with occasional lifting of up to 30 pounds
Working Conditions

This role requires the ability to work in a fast-paced medical office environment, with a focus on attention to detail and accuracy. The successful candidate will be able to work effectively in a team environment, with strong communication and interpersonal skills.



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