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Claims Processor

2 months ago


Austin, Texas, United States Service Insurance Companies Full time
Job Summary

We are seeking a highly organized and detail-oriented Claims Processor to join our team at Service Insurance Companies. As a Claims Processor, you will play a critical role in supporting our claims team by providing administrative support and ensuring the efficient processing of claims.

Key Responsibilities
  • Receive, identify, sort, and distribute mail, faxes, and official State forms and letters in compliance with state regulations and company deadlines.
  • Assist in the processing of workers compensation claims and maintain accurate claim files.
  • Handle certified and overnight mail, enter new claims into the system, and operate office equipment.
  • Answer and direct incoming calls with a professional demeanor and maintain filing and records retention.
  • Perform various administrative tasks, including data entry, printing, and mailing checks for indemnity and medical claims.
  • Collaborate with adjusters and supervisors to ensure timely and accurate claim processing.
  • Develop and maintain knowledge of claim systems and digital processes.
Requirements
  • Office and/or administrative experience required.
  • Basic knowledge of office procedures and working knowledge of MSWord and Excel.
  • Ability to work with speed and accuracy, maintain a positive attitude, and communicate effectively with all types of people.
  • Good math and typing skills, with the ability to prioritize tasks and maintain attention to detail.
  • Bilingual in Spanish is a plus, but not required.
  • High school diploma or equivalent required.
Benefits

Service Insurance Companies offers a competitive benefits package, including healthcare, voluntary benefits, 401K matching, and tuition reimbursement.