Front Desk Coordinator

4 days ago


Macon, Georgia, United States The Joint Chiropractic Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our members and patients.

Key Responsibilities
  • Customer Service
    • Provide warm and welcoming greetings to members and patients
    • Answer phone calls and respond to patient inquiries in a timely and professional manner
    • Address patient concerns and resolve issues in a fair and efficient manner
  • Administrative Support
    • Manage patient schedules and appointments
    • Process patient transactions and maintain accurate records
    • Assist with data entry and other administrative tasks as needed
  • Marketing and Sales
    • Participate in marketing and sales initiatives to attract new patients to our clinics
    • Develop and maintain relationships with existing patients to promote loyalty and retention
    • Assist with promotional events and activities to drive business growth
  • Team Collaboration
    • Work collaboratively with other team members to achieve business objectives
    • Communicate effectively with colleagues and management to ensure seamless operations
    • Participate in ongoing training and development to enhance skills and knowledge
Requirements
  • Education
    • High school diploma or equivalent required
  • Experience
    • Previous customer service or administrative experience preferred
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Basic computer skills and knowledge of software applications
What We Offer
  • Competitive Pay
    • $15 per hour + bonus potential
  • Opportunities for Advancement
    • Professional growth and development opportunities
  • Positive Work Environment
    • Collaborative and supportive team culture

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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