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Healthcare Receptionist

2 months ago

Macon, Georgia, United States Randstad Full time

Are you dedicated to providing exceptional customer service? If you possess experience in front desk operations and have strong computer skills, we invite you to consider a role as a Medical Front Desk Call Center Representative. In this position, you will serve as the initial point of contact for our clients, ensuring a welcoming and efficient experience.

Your primary duties will include:

  • Welcoming visitors: Ensure guests feel at ease and assess their needs.
  • Phone management: Route calls effectively and respond to client emails.
  • Mail handling: Receive, organize, and distribute incoming mail and packages.
  • Meeting coordination: Maintain schedules for the office and colleagues.
  • Administrative support: Assist team members with tasks such as voucher preparation, transcription, printing, photocopying, and faxing.
  • Financial management: Process invoices, manage bill payments, and track office expenditures.
  • Office upkeep: Keep the front desk organized, stock supplies, and prepare for seasonal decorations.
  • Additional responsibilities: Help with travel arrangements, oversee office services, and uphold safety and hygiene standards.

Required Skills:

  • Call Center Support
  • Account Management
  • Payroll
  • Accounts Payable (minimum 2 years of experience)
  • Written Communication
  • Accounts Receivable (minimum 2 years of experience)
  • Problem Solving
  • Calendar Management
  • Appointment Scheduling
  • Account Reconciliation (minimum 2 years of experience)
  • Phone Handling
  • Note Transcription
  • Independent Work
  • Confidential Information Management
  • Microsoft Office Proficiency
  • Front Desk Experience (minimum 3 years)
  • Front Desk Coordination (minimum 2 years)
  • Call Center Experience (minimum 1 year)
  • Medical Billing Knowledge
  • Medical Front Desk Experience

Qualifications:

  • Minimum of 2 years of relevant experience
  • Experienced level of expertise

Randstad is a leader in connecting talented individuals with outstanding companies. Our dedicated agents are committed to understanding your employment needs and matching your skills with suitable job opportunities. We offer various employment types, including temporary, temporary-to-permanent, and permanent positions.

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all qualified individuals.

Compensation: The pay for this position will be determined based on several factors, including education, work experience, job location, specific duties, and certifications. Randstad also provides a comprehensive benefits package, which includes health benefits, an incentive and recognition program, and 401K contributions, subject to eligibility.