Executive Director of Community Operations

5 days ago


West End, United States Associa H.R.W. Management Full time
Job Summary

We are seeking a highly skilled and experienced Executive Director of Community Operations to join our team at Associa H.R.W. Management. As a key member of our property management team, you will be responsible for the overall management and operation of our communities, ensuring seamless day-to-day operations and strategic planning.

Key Responsibilities
  • Leadership and Oversight: Provide leadership and oversight in the general operations of the community, ensuring compliance with all relevant laws, regulations, and community governing documents.
  • Community Performance: Monitor community performance against overarching goals and initiatives, identifying areas for improvement and implementing strategies to drive success.
  • Client Relationships: Establish and maintain positive relationships with clients, stakeholders, and vendors at the community level, ensuring exceptional customer service and satisfaction.
  • Strategic Planning: Assist with the management of strategic planning, business development, and fiscal operations at the community level, ensuring alignment with company goals and objectives.
  • Financial Management: Review and oversee client annual financial audits, ensuring accuracy and compliance with all relevant regulations.
Requirements
  • 3-5 years of directly related or closely related experience in community association or large-scale community management.
  • Previous experience in leading a team and maintenance supervision.
  • Knowledge of basic association CC&Rs, By-laws, and Articles of Incorporation, with the ability to read, understand, and implement said guidelines.
  • Knowledge of accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance.
  • Proficiency in Microsoft Office: Outlook, Word, Excel.
  • Ability to communicate effectively, both orally and in writing.


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