Sales and Customer Service Representative

4 days ago


Marietta, Georgia, United States Carpets by Dennis Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Carpets By Dennis Inc, DBA Arnold Flooring. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to customers who visit or call our retail store.

Responsibilities:

  • Greet customers and provide information about products and services
  • Assist customers with product selection and provide quotes
  • Process customer orders and maintain accurate records
  • Work closely with the sales team to achieve sales targets and ensure customer satisfaction
  • Stay up-to-date with product knowledge and industry trends to provide accurate and relevant information to customers

Requirements:

  • High school diploma or equivalent required; some college coursework in business or related field preferred
  • 2-4 years of experience in sales, customer service, or retail, preferably within the flooring industry
  • Strong customer service and communication skills, both verbal and written
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office and inventory management software, RFMS preferred

Compensation:

The estimated salary for this position is between $45,000 and $65,000 per year, depending on experience.



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