Customer Service Representative
7 days ago
Role Summary: The Sales Operations Coordinator will support the sales team by performing various operations functions, including merchandise handling, stock processing, and stockroom organization.
Key Responsibilities:
- Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor.
- Ensure new products are properly merchandised and represented in a timely manner.
- Correctly enter all receiving documents into the computer system, reconcile merchandise invoices to items received as applicable, and complete store-to-store transfers and Locate requests.
- Ensure visual packet materials, props, and signage are received and processed in a timely manner, store stockroom hardware, hangers, sign holders, etc.
- Participate in pricing changes and markdowns, alert store management to cash supply needs, and assist with visual directives, including floorsets, window changes, visual presentations, signage placement, etc.
- Assist with boutique cleanliness and organization.
Requirements:
- Previous stock or cashier experience preferred.
- Must be 16 years of age or older.
- Excellent communication skills, excellent customer service skills, strong organizational skills, and ability to multitask in a fast-paced environment.
- Able to learn or adapt to technology provided by the company, must be able to work the majority of the shift standing, and ability to work quickly and within strict timelines.
- Ability to demonstrate teamwork, exposure to visual merchandising and product placement techniques desired, and communicate with customers, associates, and management.
Physical Requirements:
- Constant walking/standing (67-100% of 8-hour shift), occasional lifting up to 50 lbs. (1-33% of 8-hour shift), frequent climbing (34%-66% of 8-hour shift).
Compensation: $45,000 - $55,000 per year, depending on location and experience.
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