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Customer Care Advisor

2 months ago

Chelmsford, Massachusetts, United States LCA Recruitment Full time

Client Support Specialist - Real Estate Sector

Reference:

19270/001

Sector:

Sales Support, Customer Engagement

Salary:

25,000 to 30,000 Per Annum

Position:

Full Time

Job Features

Client Support Specialist Package:
Monday to Friday 9:45am - 5:45pm

Up to 16,000 per annum base salary, with an attractive commission structure

OTE approximately 25,000 to 30,000 per annum

Client Support Specialist Responsibilities:

  • Engaging in an outbound customer interaction environment
  • Building genuine rapport with clients, assisting them with their inquiries and requirements
  • Contacting established leads for the business
  • Updating and qualifying databases through information collection and identifying specific client needs
  • Scheduling appointments for qualified professionals to meet clients and finalize agreements
To excel as a Client Support Specialist, you should possess:

  • Outstanding communication abilities, both written and verbal
  • A strong dedication to delivering an exceptional customer experience
  • Capability to perform well under pressure and provide clear information
  • Confidence and a target-oriented mindset, with a proven history of meeting and surpassing goals
  • Motivation, ambition, and a positive outlook
  • Prior experience in a customer service-oriented role is essential

What to Expect:

  • You will be part of a multi-award-winning real estate agency with a strong presence in the market
  • Collaborating with a professional and enthusiastic team of specialists in sales, lettings, mortgages, and financial services
  • Exceptional opportunities for career advancement within this agency, along with consistent support from your colleagues
  • Attractive rewards and benefits package
Ref: 19270

Candidate Testimonials &&

Preparing for Interview

Ryan has been incredibly helpful throughout the entire process, guiding me step by step. I appreciate the support from not only him but also the entire team, who are always aware of my status regarding interviews and offers. I feel well-prepared going into interviews with such a strong support system behind me. I highly recommend Ryan and the team at LCA.
Theo T.